Available
Publishing
Civic Tap Library
A public library for ordinances, code editions, meetings, and reviewed municipal records.
Existing Library permissions stay unchanged.
Civic Tap platform
A connected suite.
A clear path to add what’s next.
Explore the working library, an internal 311 staff pilot, and planned operational products. Municipal staff can record interest and coordinate requirements in a private Module Center.
Library is available. 311 is an internal staff pilot; other Operations products remain in planning. A module shown as Coming soon or Pilot interest is not ready for citizen submissions, permits, citations, payments, or GIS synchronization. No release dates or Esri licenses are implied.
Pilot interest
Service delivery
311 Service Requests
Internal staff pilot: practice intake, accountable handoffs, activities, and verified closure.
Available
Public records
Records Requests
Receive records requests, coordinate agency work, review fees and deliver independently approved responses.
Coming soon
Regulatory
Environmental Permitting
Coordinate site applications, departmental reviews, corrections, and inspection requirements.
Planned product. No operational runtime is included.
Coming soon
Regulatory
Code Enforcement
Keep cases, violations, activities, notices, inspections, and compliance decisions connected.
Planned product. No operational runtime is included.
Coming soon
Integrations
GIS Connect
Connect approved geography and field tools to municipal applications and service workflows.
Planned product. No operational runtime is included.
Coming soon
Service delivery
Work Orders
Translate an accepted service need into assigned work and documented completion.
Planned product. No operational runtime is included.
Request. Define. Configure. Activate.
City staff recommend a module; a municipal administrator endorses the request; Civic Tap reviews its scope. Only a built, authorized module with accepted setup and assigned users can open for operational work. Requests do not place an order.